The case of I/M "Viktoria Kvintradze"
2023-10-10
Georgian Competition and Consumer Agency established the fact of violation of the law of Georgia "On Protection of Consumer Rights" by "Viktoria Kvintradze" (P/N 01017043788). In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation related to the provision of defective services.
Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of I/M "Gyorgi Dzirkvadze"
2023-10-10
Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia "On Protection of Consumer Rights" by Mr. Giorgi Dzirkvadze (P/N 61004064395). In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation related to the provision of defective services.
Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of "Harvident" LLC
2023-10-10
As a result of evaluating and studying the circumstances of the case, the presented evidence, Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by "Harvident" LLC.
As a result of the investigation, it was established that in the facility belonging to "Harvident" LLC, the reference (food) menu is prepared and located only in a non-state language, therefore, customers entering the food facility do not have the opportunity to receive information in the state language, clearly and comprehensibly.
According to the decision of the agency, the trader was ordered to comply with the requirements of the relevant article of the law within 1 (one) month.
The case of "Deme" LLC
2023-10-06
Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia "On Protection of Consumer Rights" by "Deme" LLC. In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation related to the provision of defective services.
Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of "Enter Electronics" LLC
2023-10-05
Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by "Enter Electronics" LLC. In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/return the defective item.
Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of Milena Akofov
2023-10-05
Georgian Competition and Consumer Agency established the fact of violation of the Georgian Law "On Protection of Consumer Rights" by Milena Akofov. In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the consumer. In addition, it has been proven that the trader is engaged in misleading commercial activities by omission.
Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of "A, Koko" LLC
2023-09-19
Georgian Competition and Consumer Agency established the fact of violation of the Georgian Law "On Protection of Consumer Rights" by "A, Koko" LLC. In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/return the defective item.
Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
"Pharmacy in GEORGIA" case
2023-09-18
Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia "On Protection of Consumer Rights" by pharmacy "Pharmacy in GEORGIA". In particular, as a result of studying the circumstances of the case, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/return the defective item.
Accordingly, according to the decision of the agency, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of Olbesti LLC
2023-09-18
Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by "Olbesti" LLC. In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.
Accordingly, according to the decision of the agency, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.
The case of "Modus" LLC
2023-09-17
Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia "On Protection of Consumer Rights" by "Modus" LLC. In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.
Accordingly, according to the decision of the agency, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.