Website works in test mode - Old version
Hotline 15 20 Hotline 15 20 Hotline 15 20
Established Violation
Refused Violation
Conditional Obligation
Impose a penalty

Case of Ozjan Firiev

2024-10-21

On October 4, 2024, the Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the trader Ozjan Firiev Ltd (P/N 20001063081). The Agency concluded the case by signing a commitment agreement with the trader.

Within the frame of the case study, the Agency assessed the trader's obligations and concluded that fulfilling those requirements would eliminate the risk of potential legal infractions.  Accordingly, the trader was obliged to align its trading policy with the relevant articles of the law and restore the allegedly violated consumers' rights.

View the document

Case of “Cristal MG”

2024-10-09

On October 4, 2024, the Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the trader “Cristal MG”. The Agency concluded the case by signing a commitment agreement with the trader.

As per the agreement, the trader has to align its trading policy and restore the allegedly violated consumers' rights. Additionally, the company is obligated to provide consumers with the information outlined in Articles 5 and 10 of the law in the state language of Georgia before finalizing the contract. This information should be clearly and fully presented both in the store and on the official website www.crystaljewelry.ge

Accordingly, the trader was given two month to align its trading policy with the relevant articles of the law and restore the allegedly violated consumers' rights.

View the document

Case of Ind. Entrepreneur Ruslan Diasamidze

2024-10-08

On October 4, 2024, the Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the Ind. Entrepreneur Ruslan Diasamidze. The Agency concluded the case by signing a commitment agreement with the trader.

The trader is obligated to update the reference (food) menu and provide consumers with information about the final price of the goods, which should include value-added tax, other taxes/expenses, and service tax

View the document

Case of “Inex Group”

2024-10-08

On October 8, 2024, the Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the “Inex Group” Ltd (I/N 400010572). The Agency concluded the case by signing a commitment agreement with the trader.

Accordingly, the trader was given a month to align its trading policy with the relevant articles of the law and restore the allegedly violated consumers' rights.

View the document

Case of ,,Megasport“

2024-10-07

The Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the company ,Megasport“ Ltd (I/N 205244216).

Within the frame of the case study, the Agency assessed the trader's obligations and concluded that fulfilling those requirements would eliminate the risk of potential legal infractions.  Accordingly, the trader was obliged to align its trading policy with the relevant articles of the law and restore the allegedly violated consumers' rights.

View the document

Case of “TTL USA Group”

2024-10-04

On October 4, 2024, the Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the “TTL USA Group” Ltd (I/N 205243048). The Agency concluded the case by signing a commitment agreement with the trader.

Accordingly, the trader was given a month to align its trading policy with the relevant articles of the law and restore the allegedly violated consumers' rights.

View the document

Case of ,,Sakme.ge“

2024-10-04

The Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by the company ,,Sakme.ge“ Ltd

Within the frame of the case study, the Agency assessed the trader's obligations and concluded that fulfilling those requirements would eliminate the risk of potential legal infractions.

The trader obliged to provide the consumer with the information displayed on the web platform in the Georgian language, clearly, comprehensibly, and completely.

View the document

Case of "Barami Logistics"

2024-10-03

Case of Ind. Entrepreneur Vladimir Rziankini (Ula club)

2024-10-02

On September 23, 2024, the Georgian Competition and Consumer Agency completed a case study concerning an alleged violation of the Law of Georgia on the Protection of Consumer Rights by Ind. Entrepreneur Tamar Shioshvili (P/N 306278578). The Agency concluded the case by signing a commitment agreement with the trader.

According to the agreement, the trader must alter the company's trading policy and restore the consumer's allegedly breached rights in order to resolve the alleged law violation.

Accordingly, the trader was given a month to align its trading policy with the relevant articles of the law and restore the allegedly violated consumers' rights.

View the document