Georgian Competition
and Consumer
Agency

Gergian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by "Caucasian Auto Import" LLC.

In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, the following facts were confirmed: the existence of unfair standard conditions in the trader's trade policy, non-standard performance of services and violation of the basic obligation to provide information to the customer.

Accordingly, according to the agency's decision, the trader was ordered to restore the violated rights of consumers within 1 month and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia "On Protection of Consumer Rights" by the individual Anar Aslanov (P/N 01853005577) (Facebook page "Room Shop".

In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by "Mysmart" LLC (S/N 439871382). In particular, according to the agency's decision, the fact of violation of the basic obligation of the merchant to provide information to the consumer, the right to refuse a distance contract and/or an off-market contract, as well as the obligation to replace/repair/return a defective item was confirmed.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law. 

Georgian Competition and Consumer Agency of established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by I/M Tatiana Kukhianidze (P/N 60001033708) (Facebook page "Bela BORSE - Tatulis Chantebi"). In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by "Meduza Living" LLC (S/N 405361120). In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by Ms. Thea Getsadze (P/N 01024015984) (Instagram page "vikitorias_shep").

In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Georgian Law "On Protection of Consumer Rights" by Ekaterine Kvaratskhelia (P/N 01001078251) (Instagram page "resale.originals"). In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the basic obligation to provide information to the customer and the obligation related to the delivery of goods.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by LLC "Omega" (S/N 211334830) (Technical Store - "Megatechnika"). In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by LLC "Kedi.J" (S/N 406295487). In particular, as a result of the assessment and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the fact of violation of the main obligation to provide information to the customer and the obligation to replace/repair/return the defective item.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.

Georgian Competition and Consumer Agency established the fact of violation of the Law of Georgia on "Protection of Consumer Rights" by JSC Thitiel USA Group. In particular, as a result of the evaluation and study of the circumstances of the case and the presented evidence, it was confirmed: on the part of the merchant - the violation of the main obligation to provide information to the customer and the obligation arising from the service contract.

By the same decision, it was explained that the trader should have the price of the service accurately, clearly, completely and clearly stated, and if the price of the service cannot be established - the method of its calculation. The agency also explained that if the price of the service and/or other information is written on the merchant's website in different places, e.g.: in the contract to be signed between the merchant and the customer and in a separate, separate container, e.g.: in the "prices" sections, The information posted by both must be identical to each other, otherwise it will be considered unfair commercial activity.

Accordingly, according to the agency's decision, within 1 month, the trader was ordered to restore the violated rights of consumers and to adjust his trading policy to the requirements of the relevant articles of the law.