Website works in test mode - Old version
Hotline 15 20 Hotline 15 20 Hotline 15 20
Established Violation
Refused Violation
Conditional Obligation
Impose a penalty

Case of Rusudan Arjevanidze

2024-08-29

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Rusudan Arjevanidze (P/N 01601111219). 

As a result of studying the circumstances of the case, it was confirmed that the trader violated the primary obligation to provide information to the consumer, including information regarding the price of goods or services. According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law. 

View the document

Case of trader Manana Noniashvili

2024-08-27

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Manana Noniashvili (P/N 01015001880).  As a result of studying the circumstances of the case, it was confirmed that the trader violated the primary obligation to provide the consumer with information and to deliver goods in accordance with the terms stipulated in the contract.

According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.  

View the document

Case VII of “TTL USA Group”

2024-08-22

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by the “TTL USA Group” JSC (P/N 61609035532).  After assessing the circumstances and reviewing the evidence, it was confirmed that the trader has included unfair standard terms in their trade policy. Specifically, the trader requires all consumers to pay for additional security services. This payment entitles the consumer to compensation for the declared value of the parcel in case of external damage or loss.

As per the Agency's decision, the trader must provide the consumer with the quality services specified in the contract. If the trader delivers the parcel to the consumer in the same condition as it was received at the trader's office abroad, they fulfill their obligation. However, if the package is damaged or lost during transportation, it constitutes a breach of the contract. Consequently, the trader is responsible for rectifying the defect without charging any fees to the consumer.

According to the Agency's decision, the trader has been ordered to restore the violated rights of consumers within 1 month and adjust its trade policy to comply with relevant articles of the law.

View the document

Case of natural person Roman Vanadze

2024-08-20

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Roman Vanadze (P/N 61609035532).  As a result of studying the circumstances of the case, it was confirmed that the trader violated the primary obligation to provide the consumer with information and to deliver goods in accordance with the terms stipulated in the contract.

According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.  

View the document

Case of Ind. Entrepreneur Amita Nabievi

2024-08-14

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Amita Nabievi (P/N 01311113954).  In particular, as a result of the study of the circumstances of the case, it was confirmed that the trader violated the obligation to provide information to the consumer and to supply goods according to the contract terms.

According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law

View the document

Case of Ind. Entrepreneur Tamar Kvitsiani

2024-08-13

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Tamar Kvitsiani (P/N 30401010568).  In particular, as a result of the study of the circumstances of the case, it was confirmed that the primary obligation of the trader to provide the consumer with information and the deadline for the delivery of goods were violated.

According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.

View the document

Case of Ind. Entrepreneur Madlona Molashkhia

2024-08-12

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Madlona Molashkhia (P/N 01024064428).  In particular, as a result of the study of the circumstances of the case, it was confirmed that the primary obligation of the trader to provide the consumer with information and disclose the cost of the goods or services were violated. According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.  

View the document

Case of Rolant Alazov (Facebook page – “Pukka Market“)

2024-07-29

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Rolant Alazov (P/N20201074738) (Facebook page – “Pukka Market“).  In particular, as a result of the study of the circumstances of the case, it was confirmed that the primary obligation of the trader to provide the consumer with information was violated. According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.  

View the document

Case of Ind. Entrepreneur Luka Sulava

2024-07-25

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Luka Sulava (P/N 01008059549).  In particular, as a result of the study of the circumstances of the case, it was confirmed that the primary obligation of the trader to provide the consumer with information and to supply goods in accordance with the conditions stipulated in the contract were violated.

According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.   

View the document

Case of Ind. Entrepreneur Rauli Tskhelishvili (Facebook page – “Artlife”)

2024-07-24

The Georgian Competition and Consumer Agency has established the violation of the Law of Georgia on the Protection of Consumer Rights by Rauli Tskhelishvili (P/N 41001009016) (Facebook page – “Artlife”).  In particular, as a result of the study of the circumstances of the case, it was confirmed that the primary obligation of the trader to provide the consumer with information, right to withdraw from distance contracts and/or off-premises contracts and the fact of violation of the provision of services according to the conditions stipulated in the contract.

According to the Agency’s decision, the trader was given a month to align its trading policy with the relevant articles of the law.   

View the document